Returns & Refunds Policy
We want you to be fully satisfied with your purchase. If there is an issue, please follow the guidelines below:
Return Window
Customers may request a return within 14 days of receiving the product.
Eligibility
– Items must be unused, in original condition, and with all packaging included.
– Personalized or heavily used items are not eligible for return.
Defective or Wrong Items
If you receive a damaged or incorrect product, contact us within 7 days with photos, and we will arrange a replacement or refund.
Refunds
Approved refunds will be issued to the original payment method within 5–7 business days.
Contact
For returns and inquiries, please email us at thanh223699@gmail.com.
ZIKEON
Your one-stop shop for all stationery needs.
Address: Doi 3, Thon Di Che, Di Che, Tien Lu, Hung Yen
Email: thanh223699@gmail.com
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